Terms & Conditions

Last updated: 1 July 2026

These Terms & Conditions ("Terms") govern your use of the SuriXperts Pty Ltd ("SuriXperts", "we", "us", "our") website and any SEO, digital marketing or related services provided by us. By using our website or engaging our services, you agree to be bound by these Terms.

Services

SuriXperts provides search engine optimisation, AI SEO, AEO, GEO, technical SEO, local SEO and content marketing services to businesses operating in Adelaide and South Australia. Specific service inclusions, timelines and deliverables for each engagement are outlined in an individual client proposal or agreement.

No Guarantee Of Rankings

Search engine and AI platform rankings are determined by algorithms outside our control. While we apply proven, ethical methodologies to improve visibility, SuriXperts does not guarantee specific rankings, traffic levels or lead volumes. We do guarantee transparent reporting and diligent execution of agreed strategy.

Client Responsibilities

Clients agree to provide timely access to relevant website, hosting, analytics and Google Business Profile accounts where required, and to provide accurate business information necessary to deliver services effectively.

Payment Terms

Fees for ongoing SEO packages are billed monthly in advance unless otherwise agreed in writing. Services operate on a month-to-month basis with no long-term lock-in contract, and either party may cancel with 30 days' written notice.

Intellectual Property

All content, optimisation work, reports and data produced during an engagement belong to the client upon full payment. SuriXperts retains the right to reference completed work, in general terms, for portfolio and marketing purposes unless the client requests otherwise in writing.

Limitation Of Liability

To the maximum extent permitted by Australian law, SuriXperts is not liable for indirect, incidental or consequential loss arising from use of our services or website, including loss of rankings, revenue or data, except where such liability cannot be excluded under the Australian Consumer Law.

Website Use

Content on this website is provided for general informational purposes only and does not constitute professional advice specific to your business. You may not reproduce, distribute or exploit content from this website without our prior written consent.

Governing Law

These Terms are governed by the laws of South Australia, Australia, and any disputes will be subject to the exclusive jurisdiction of South Australian courts.

Changes To These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

Contact Us

Questions about these Terms can be directed to hello@surixperts.com.au or 7 Galway Rd, Seaford Heights SA 5169, Australia.